Oracle Webcast

Unravelling the hype: Irene Ng investigates the behind what CRM can deliver on her WebTV show - June 23, 2009. Oracle WebTV

HELP

Please read the following sections if you are experiencing problems viewing video or audio media.

Some of these instructions will contain extra details for Windows Vista but not for your browser, which is not part of the core support.

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GENERAL

This website incorporates multimedia content and therefore requires compatible software to be installed on your computer. Specifically, it uses Adobe Flash for both video and audio.

ADOBE FLASH

For optimum viewing experience, we recommend using Adobe Flash Player 9 or above for the video and audio to play.

Your browser does not appear to have Adobe Flash Player
The Adobe Flash Player plug-in is available directly from Adobe.

RECOMMENDED CONFIGURATION

Your browser was either not recognised or is not directly supported. You may be able view the site, but you may experience some difficulties for which we provide no support.
To view this website with full functionality we recommend Microsoft Windows XP or later, or Mac OS X 10.4 or later. We recommend using Internet Explorer 7, Firefox 3 or Safari 3.1 as your browser.

FIREWALLS

If you are on a corporate LAN, you will most likely be behind a firewall (a device which forbids certain traffic from leaving and entering the network). Usually this is not a problem as our software can send the video and audio the same way that web pages are delivered however some organisations prefer to block this from happening. If you are experiencing problems related to this, please contact your system administrator.

HARDWARE

You will need a sound card and speakers or headphones. Most PCs have this capability. If you are unsure, please ask your system administrator.

DISPLAY

To view the web site as intended, you will need your screen resolution set to a size of at least 800 x 600.

It may be possible to view on a smaller screen, but some elements of the page may be initially off screen, and not all content will be visible at once.

To check your current screen resolution, or to change it,

Open the Start menu
Select Control Panels
Select Adjust screen resolution, under the category Appearance and Personalization (If you use Classic View, select Personalization and then Display Settings)

There will be a sliding control under the title Resolution